Overview

Who We Are

A financial technology company dedicated to support the small and medium-sized companies in Mexico, developing and offering solutions to solve their main problems, seeking to be the best ally of entrepreneurs with dreams and ambitions to create value, consolidate their well-being and contribute to the community, the country and the planet.

The Role

Boost the growth of our recurrent revenue through the exploitation of opportunities with customers across their complete life cycle.

What will I be doing?

Create and nurture the relationships with prospect leads and current customers
Generate tangible growth of recurrent revenue by increasing: Customer activation rate, Level of customer engagement, Up-Selling with customers, Referral rate, Retention rate, Win-back of customers
Use key metrics, historical data and trend reporting to create actionable strategies
Monitoring and staying up to date with key industry trends and competitive insight
Actions through direct marketing channels: in-app, whatsapp, loyalty platform, email, social channels, etc.
Design and implementation of marketing automation journeys for triggering campaigns
Flawless execution of campaigns, including design, write and copy, content creation, launching
Running A/B tests to optimize campaigns
Exploration of new relevant direct marketing channels

Work with technology team to integrate new marketing channels
Periodic review and optimization of overall growth strategy for reaching goal of revenue

Ideal Candidate

3+ years performing inbound marketing campaigns and marketing automation journeys
2+ years creating campaigns oriented to B2B customers
Proven track record executing testing plans
Preferred: Experience working with a Software-as-a-Service firm
A customer-centric mindset
Excellent analysis and synthesis skills
Result Oriented
Passion for Continuous Improvement
Ability to work in cross-functional teams with colleagues at all levels
Strong project management skills
Comfortable dealing with ambiguity and rapidly-changing priorities.
Excellent communication, presentation, and interpersonal, stakeholder management skills
Used to always back everything up with data and analysis.
Languages: English and Spanish

Perks

Health insurance

Vacation bonus according to tenure

Holiday bonus according to tenure

You’ll be part of a world-class FinTech team, with people from more than 11 countries and top Mexican talent; you will never be the smartest guy in the room.

Direct connection with some of the top mentors in the digital industry from QED, Kaszek, Google, Facebook, PayPal, among others.

Konfio Welcome Kit.